1. Introduction

Welcome to Stitch Berry Kids Wear. These Terms and Conditions govern your use of our website(www.stitchberry.pk) and all transactions related to our children’s clothing products. By accessing or using our site, you agree to abide by these terms in full. If you do not agree, please refrain from using our services.

2. Definitions

• “Company”: Stitch Berry, the provider of kids wear products.
• “Customer”: Any individual or entity purchasing products from our website.
• “Products”: All children’s clothing items, accessories, and related goods offered on our site.

3. Product Information

• We strive to provide accurate descriptions, images, and prices. However, slight variations in color, size, or design may occur due to screen settings or fabric characteristics.
• All measurements (age-range, length, width) are approximate. Please consult our size guide before ordering.
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3.Ordering and Payment

• Orders can be placed through our website 24/7. Once you click “Place Order,” you authorize us to charge your selected payment method.
• We accept credit/debit cards, bank transfers, and approved digital wallets.
• Prices are in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.

4. Shipping and Delivery

• We ship within Pakistan via trusted courier partners. Standard delivery time is 3–5 business days; expedited options may be available at additional cost.
• Delivery times are estimates and not guaranteed. Delays due to customs, weather, or unforeseen circumstances are outside our control.
• You will receive a tracking number via email once your order is dispatched.

5. Returns, Exchanges, and Refunds

• We offer returns or exchanges within 7 days of delivery for unworn, unwashed items with original tags intact.
• To initiate a return/exchange, contact our support team with your order details and reason for return.
• Refunds will be processed within 5 business days of receiving the returned product, excluding original shipping fees.

6. Warranty and Quality Assurance

• All products carry a 30-day manufacturing defect warranty from the date of delivery.
• Defects due to misuse, normal wear and tear, or improper care are not covered.

7. Limitation of Liability

• We shall not be liable for any indirect, incidental, or consequential damages arising from product use or inability to use the site.
• Our total liability for any claim shall not exceed the value of the specific product purchased.

8. Intellectual Property

• All content on our website, including images, logos, text, and designs, is the property of Stitch Berry and protected by copyright and trademark laws.
• Unauthorized use or reproduction is strictly prohibited.

9. Privacy and Data Protection

• We collect personal data (name, address, payment details) to process orders. We adhere to a strict privacy policy and do not share your information with third parties except to fulfill orders (couriers, payment processors).

• You may review our full Privacy Policy below.

10. Governing Law

These Terms are governed by the laws of Pakistan. Any disputes will be subject to the exclusive jurisdiction of courts in Rawalpindi.

11. Amendments

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Last Revised” date. Continued use after revisions indicates acceptance.

12. Contact Us For any questions or concerns regarding these Terms, please contact:

• Email: order@stitchberry.com

• Phone: +92 300 1234567