1. Introduction

Stitch Berry (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (stitchberry.pk) or purchase our kids wear products.

2. Information We Collect

• Personal Data: Name, email address, phone number, billing and shipping address.
• Payment Details: Credit/debit card information and transaction identifiers (securely processed through third-party payment gateways).
• Technical Data: IP address, browser type and version, device details, operating system, pages viewed, and referring site/URL.
• Usage Data: Interactions with our emails, newsletters, promotions, and website features.

3. How We Use Your Information

• Order Processing: Manage and fulfill purchases, billing, shipping, and returns/exchanges.
• Communication: Send order confirmations, shipping updates, product care guidelines, and promotional offers if you opt-in.
• Enhancement: Analyze usage patterns to improve our website’s functionality, design, and overall user experience.
• Security and Fraud Prevention: Monitor transactions to detect and prevent fraud or unauthorized activity.

4. Cookies and Tracking Technologies

We employ cookies, web beacons, and similar tools to:

• Remember your preferences (e.g., language, currency).
• Enable shopping cart and checkout functionality.
• Collect analytics to understand traffic and customer behavior.
• You may disable cookies in your browser settings, but some site features may become unavailable.

5. Data Sharing and Disclosure

• Service Providers: We share necessary information with couriers, payment processors, and technology partners solely for order fulfillment and website maintenance.

• Legal Requirements: We may disclose data to comply with legal obligations, enforce our policies, or protect our rights and safety.

• No Marketing Sales: We do not sell, rent, or trade your personal information to third-party marketers.

6. Data Security

We implement industry-standard measures, including SSL encryption and secure server storage, to protect your data. However, no online transmission is entirely risk-free.

7. Your Rights and Choices

• Access & Correction: Contact us to view, update, or correct your personal data.

• Deletion: Request removal of your information, subject to legal or business requirements.

• Marketing Opt-Out: Unsubscribe from marketing communications at any time via the link in our emails or by contacting us.

8. Data Retention

We retain personal information only as long as necessary to serve the purposes described, comply with legal obligations, and resolve disputes.

9. Children’s Privacy

Our site and services are intended for users aged 13 and above. We do not knowingly collect data from children under 13. If we learn that a child under 13 has provided information, we will promptly delete it.

10. International Data Transfers

Your data may be processed or stored in countries outside your jurisdiction. We ensure these transfers comply with applicable data protection laws.

11. Updates to This Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page with a new “Last Revised” date. Continued use of our site constitutes acceptance of the updated policy.

12. Contact Us

For questions or to exercise your privacy rights, please get in touch:

• Email: privacy@stitchberry.com

• Phone: +92 300 1234567