1. Service Area

We currently ship orders within Pakistan only through trusted courier partners to ensure safe and timely delivery.

2. Order Processing

• Orders are processed within 1–2 business days after confirmation.
  
  
• Processing time may vary during sales, holidays, or special promotions.

3. Delivery Time

• Standard delivery time is 3–7 business days depending on your location.
  
  
• Deliveries to remote areas may take up to 10 business days.

4. Shipping Charges

• Shipping costs are calculated and displayed at checkout.
• Standard delivery charges apply to all orders, based on your location and order details.”

5. Tracking Orders

Once your order is shipped, you’ll receive a tracking ID via SMS or email to monitor your delivery status.

6. Delays & Responsibility

While we aim for prompt delivery, unforeseen delays (such as weather conditions, public holidays, or courier issues) may occur.
Stichberry is not liable for delays beyond our control.

7. Damaged or Lost Parcels

If your parcel is damaged, missing, or tampered with, please contact our support team immediately before opening the package.